Privacy Policy

Who we are

Stag and Hens Magaluf is a resort based group events and activities service for visitors to Magaluf and the surrounding area. You can contact us through our contact page.

What we collect

We collect information you choose to send us, including:

• Your name, email address and contact number.
• Your trip details, such as arrival date, group size, hotel, number of nights and whether you have visited Magaluf before.
• The events, activities, packages or venues you are interested in.
• Your messages, questions and any information you include in a form submission.
• Technical information needed to run the website, prevent spam and keep forms working.

How we use your information

• To reply to your contact message or booking enquiry.
• To check availability, prices, venues, deposits and group requirements.
• To help organise activities, events, tickets, restaurant tables, VIP tables, boats or other group services.
• To pass relevant details to trusted venues, suppliers or booking platforms when needed to handle your enquiry or booking.
• To keep records of enquiries, bookings, payments, complaints or disputes.
• To protect the website and our forms from spam, abuse and security issues.

Our lawful bases

We normally use your information because it is needed to take steps before a booking, perform a booking contract, comply with legal or accounting duties, or because we have a legitimate interest in replying to messages, managing bookings and keeping our website secure. If we ever ask for optional marketing consent, you can withdraw it.

Who we share data with

We only share information where it is needed for the service, including with:

• Local venues, operators, guides, restaurants, boat providers, show providers and other event suppliers.
• Booking, payment, email, website hosting and form-processing providers, including Netlify Forms and Bokun where used.
• Professional advisers or authorities if required by law or needed to protect our rights.

Forms and spam protection

Our contact and booking enquiry forms are static website forms processed through Netlify Forms. Submissions may be stored in Netlify, checked for spam and made available to our team through the Netlify dashboard or email notifications. We use a honeypot field to reduce automated spam.

Booking widgets and third parties

Some event pages may include Bokun booking widgets or links to third-party booking systems. If you use those tools, the third party may collect and process your information under its own privacy policy and terms. We may receive booking details needed to help manage your trip.

How long we keep information

General contact messages are kept only for as long as needed to answer and manage the conversation. Booking enquiries and booking records may be kept longer where needed for customer service, accounting, legal claims, supplier records or dispute handling.

Your rights

Depending on where you live and the law that applies, you may have rights to access, correct, erase, restrict, object to or move your personal data. You can ask us about your data through our contact page. You may also have the right to complain to your local data protection authority.

Updates

We may update this policy when our website, forms, suppliers or booking process changes. The latest version will always be published on this page.